{"id":8,"date":"2019-01-16T14:16:02","date_gmt":"2019-01-16T13:16:02","guid":{"rendered":"http:\/\/localhost\/reynborg\/us\/?page_id=8"},"modified":"2020-11-05T07:15:42","modified_gmt":"2020-11-05T07:15:42","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/reynborg.com\/eu\/terms-and-conditions\/","title":{"rendered":"Standard Business Terms and customer information"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"8\" class=\"elementor elementor-8\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-795e757 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"795e757\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c78ee9c\" data-id=\"c78ee9c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9e4616d elementor-widget elementor-widget-breadcrumbs\" data-id=\"9e4616d\" data-element_type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/reynborg.com\/eu\/\">Reynborg<\/a><\/span><\/span><\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-713dead4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"713dead4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-673805f0\" data-id=\"673805f0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a0c36f6 elementor-widget elementor-widget-heading\" data-id=\"a0c36f6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Standard business terms and customer information<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e76004f elementor-widget elementor-widget-text-editor\" data-id=\"6e76004f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3><b>I. STANDARD BUSINESS TERMS<\/b><\/h3><h4><b>\u00a7 1 Basic provisions<\/b><\/h4><p><span style=\"font-weight: 400;\">(1) The following business terms are applicable to all the contracts, which you conclude with us as a supplier (The Reinholz Company GmbH) via the <\/span><a href=\"https:\/\/reynborg.com\"><b>https:\/\/reynborg.com<\/b><\/a><span style=\"font-weight: 400;\"> website. Unless otherwise agreed upon, the inclusion, if necessary, of your own conditions is ruled out.<\/span><\/p><p><span style=\"font-weight: 400;\">(2)\u00a0 A \u2018consumer&#8217; in the sense of the following regulations is every natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities. The term \u2018businessman&#8217; refers to every natural person, legal person or legally responsible partnership that concludes a legal transaction in pursuance of his\/its independent professional or commercial activity.<\/span><\/p><h4><b>\u00a7 2 Conclusion of the contract<\/b><\/h4><p><span style=\"font-weight: 400;\">(1) The subject-matter of the contract is the selling of products .\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">(2) On placing the product in question on our website, we provide you with a binding offer to conclude a sales agreement subject to the conditions specified in the item description.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">(3) The purchase agreement takes place via the online shopping cart system as follows:<\/span><\/p><p><span style=\"font-weight: 400;\">The products\u00a0 intended for purchase are moved to the &#8220;shopping cart&#8221;. You can select the shopping cart using the appropriate button on the navigation bar and make changes there at any time.<\/span><\/p><p><span style=\"font-weight: 400;\">After calling up the &#8220;Checkout&#8221; page and entering the required personal data and payment and shipping conditions, all order information is then displayed again on the order summary page.<\/span><\/p><p><span style=\"font-weight: 400;\">If you used an instant payment system (e.g. PayPal \/ PayPal Express, Amazon-Payments) to receive payments, you will either be guided to our online shop on the order summary page or forwarded to the web page of the instant payment provider.<\/span><\/p><p><span style=\"font-weight: 400;\">If you are forwarded to the instant payment system, choose and enter your details as appropriate. You will then be returned to the order summary page in our online shop.<\/span><\/p><p><span style=\"font-weight: 400;\">Before the order is sent, you can re-check all the data, change it (which can also be done via the internet browser&#8217;s \u2018back&#8217; function) or cancel the purchase transaction.<\/span><\/p><p><span style=\"font-weight: 400;\">By clicking the &#8220;purchase&#8221; button to submit the order, you declare acceptance of the order in a legally binding way by which the purchase agreement takes place.<\/span><\/p><p><span style=\"font-weight: 400;\">(4) You are not bound by your enquiries regarding the creation of an offer that have been conveyed to us. We supply you with a textual and binding offer (e.g. via email), which you can accept within a period of 5 days.<\/span><\/p><p><span style=\"font-weight: 400;\">(5) The execution of the order and the sending of all the details necessitated by the conclusion of the contract take place via email, in a partially-automated manner. Consequently, you have to ensure that the email address that you have deposited with us is the correct one, and that the receipt of the respective emails is guaranteed. In particular, you have to ensure that the respective emails are not blocked by a SPAM filter.<\/span><\/p><h4><b>\u00a7 3 Right of retention, reservation of proprietary rights<\/b><\/h4><p><span style=\"font-weight: 400;\">(1) You can only exercise a right of retention if the situation in question involves claims arising from the same contractual relationship.<\/span><\/p><p><span style=\"font-weight: 400;\">(2) The goods remain our property until the purchase price is paid in full.<\/span><\/p><h4><b>\u00a7 4 Warranty<\/b><\/h4><p><span style=\"font-weight: 400;\">(1) The statutory warranty rights are applicable.<\/span><\/p><p><span style=\"font-weight: 400;\">(2) As a consumer, you are requested to promptly check the product for completeness, visible defects and transport damage as soon as it is delivered, and promptly disclose your complaints to us and the shipping company in writing. Even if you do not comply with this request, it shall have no effect on your legal warranty claims.<\/span><\/p><h4><b>\u00a7 5 Choice of law<\/b><\/h4><p><span style=\"font-weight: 400;\">(1) German law shall apply. This choice of law only applies to customers if it does not result in the revocation of the protection guaranteed by the mandatory provisions of the law of the country in which the respective customer&#8217;s usual place of residence is located (benefit-of-the-doubt principle).<\/span><\/p><p><span style=\"font-weight: 400;\">(2) The provisions of the UN Convention on Contracts for the International Sale of Goods are explicitly inapplicable.<\/span><\/p><p>\u00a0<\/p><h3><b>II. CUSTOMER INFORMATION<\/b><\/h3><h4><b>1. Identity of the seller<\/b><\/h4><p><span style=\"font-weight: 400;\">The Reinholz Company GmbH<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Akazienstr. 3A<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">10823 Berlin<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Germany<\/span><\/p><p><span style=\"font-weight: 400;\">Phone: +493039729747<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Email: hello@reynborg.com<\/span><\/p><p><span style=\"font-weight: 400;\">Register court: Amtsgericht Charlottenburg<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Register no.: HRB 218732 B<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Managing director: Matthias Reinholz<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">VAT-ID: DE333422260<\/span><\/p><h4><b>Alternative dispute resolution:<\/b><\/h4><p><span style=\"font-weight: 400;\">The European Commission provides a platform for the out-of-court resolution of disputes (ODR platform), which can be viewed under <\/span><a href=\"https:\/\/ec.europa.eu\/odr\"><span style=\"font-weight: 400;\">https:\/\/ec.europa.eu\/odr<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p><h4><b>2. Information regarding the conclusion of the contract<\/b><\/h4><p><span style=\"font-weight: 400;\">The technical steps associated with the conclusion of the contract, the contract conclusion itself and the correction options are executed in accordance to the regulations &#8220;conclusion of the contract&#8221; in our standard business terms (part I.).<\/span><\/p><h4><b>3. Contractual language, saving the text of the contract<\/b><\/h4><p><span style=\"font-weight: 400;\">3.1 Contract language shall be English.<\/span><\/p><p><span style=\"font-weight: 400;\">3.2 The complete text of the contract is not saved with us. Before the order is sent,\u00a0 via the online &#8211; shopping cart system the contract data can be printed out or electronically saved using the browser&#8217;s print function. After the order is received by us, the order data, the legally-mandated details related to distance selling contracts and the standard business terms are re-sent to you via email.<\/span><\/p><p><span style=\"font-weight: 400;\">3.3 You will be sent all contractual information within the framework of a binding offer in written form, via email for example, for quotation requests outside of the online shopping basket system, which can be printed out or saved electronically in a secure manner.<\/span><\/p><h4><b>4. Codes of conduct<\/b><\/h4><p><span style=\"font-weight: 400;\">4.1 We are voluntarily subject to the K\u00e4ufersiegel quality criteria of H\u00e4ndlerbund Management AG which can be viewed at: <\/span><a href=\"https:\/\/www.haendlerbund.de\/de\/downloads\/kaeufersiegel\/kaeufersiegel-zertifizierungskriterien.pdf\"><span style=\"font-weight: 400;\">https:\/\/www.haendlerbund.de\/de\/downloads\/kaeufersiegel\/kaeufersiegel-zertifizierungskriterien.pdf<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p><h4><b>5. Main features of the product or service<\/b><\/h4><p><span style=\"font-weight: 400;\">The key features of the goods and\/or services can be found in the respective quote.<\/span><\/p><h4><b>6. Prices and payment arrangements<\/b><\/h4><p><span style=\"font-weight: 400;\">6.1 The prices mentioned in the respective offers represent total prices, as do the shipping costs. They include all the price components, including all the incidental taxes.<\/span><\/p><p><span style=\"font-weight: 400;\">6.2 The dispatch costs that are incurred are not included in the purchase price. They can be viewed by clicking the appropriate button on our website or in the respective quote, are shown separately over the course of the order transaction and must additionally be borne by you, insofar as free delivery is not confirmed.<\/span><\/p><p><span style=\"font-weight: 400;\">6.3 If delivery is made to countries outside of the European Union, we may incur unreasonable additional costs, such as duties, taxes or money transfer fees (transfer or foreign exchange fees charged by the banks), which you must bear.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">6.4 You must also bear the costs arising from money transfers in cases in which the delivery is made to an EU Member State, but the payment is initiated outside of the European Union.<\/span><\/p><p><span style=\"font-weight: 400;\">6.5 The payment methods that are available to you are shown by clicking the appropriate button on our website or are disclosed in the respective quote.<\/span><\/p><p><span style=\"font-weight: 400;\">6.6 Unless otherwise specified for the respective payment methods, the payment claims arising from the contract that has been concluded become payable immediately.<\/span><\/p><h4><b>7. Delivery conditions<\/b><\/h4><p><span style=\"font-weight: 400;\">7.1 The delivery conditions, delivery date and existing supply restrictions, if applicable, can be found by clicking the appropriate button on our website or in the respective quote.<\/span><\/p><p><span style=\"font-weight: 400;\">7.2 If you are a consumer, the following is statutorily regulated: The risk of the sold item accidentally being destroyed or degraded during shipping only passes over to you when the item in question is delivered, regardless of whether or not the shipping operation is insured. This condition does not apply if you have independently commissioned a transport company that has not been specified by us or a person who has otherwise been appointed to execute the shipping operation.<\/span><\/p><h4><b>8. Statutory warranty right<\/b><\/h4><p><span style=\"font-weight: 400;\">Liability for defects is governed by the &#8220;Warranty&#8221; provisions in our General Terms and Conditions of Business (Part I).\u00a0<\/span><\/p><h3>\u00a0<\/h3><p><span style=\"font-weight: 400;\">_<\/span><\/p><p><span style=\"font-weight: 400;\">These SBTs and customer details were created by the lawyers specialising in IT law who work for the H\u00e4ndlerbund, and are constantly checked for legal conformity. H\u00e4ndlerbund Management AG guarantees the legal security of the texts and assumes liability in case warnings are issued. More detailed information can be found on the following website: <\/span><a href=\"https:\/\/www.haendlerbund.de\/agb-service\"><span style=\"font-weight: 400;\">https:\/\/www.haendlerbund.de\/agb-service<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p><h3>\u00a0<\/h3><p><i><span style=\"font-weight: 400;\">last update: 01.11.2020<\/span><\/i><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Standard business terms and customer information I. STANDARD BUSINESS TERMS \u00a7 1 Basic provisions (1) The following business terms are applicable to all the contracts, which you conclude with us as a supplier (The Reinholz Company GmbH) via the https:\/\/reynborg.com website. Unless otherwise agreed upon, the inclusion, if necessary, of your own conditions is ruled [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-8","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<title>Standard Business Terms and customer information - Reynborg<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/reynborg.com\/eu\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Standard Business Terms and customer information\" \/>\n<meta property=\"og:description\" content=\"Standard business terms and customer information I. STANDARD BUSINESS TERMS \u00a7 1 Basic provisions (1) The following business terms are applicable to all the contracts, which you conclude with us as a supplier (The Reinholz Company GmbH) via the https:\/\/reynborg.com website. Unless otherwise agreed upon, the inclusion, if necessary, of your own conditions is ruled [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/reynborg.com\/eu\/terms-and-conditions\/\" \/>\n<meta property=\"og:site_name\" content=\"Reynborg\" \/>\n<meta property=\"article:modified_time\" content=\"2020-11-05T07:15:42+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/reynborg.com\/eu\/terms-and-conditions\/\",\"url\":\"https:\/\/reynborg.com\/eu\/terms-and-conditions\/\",\"name\":\"Standard Business Terms and customer information - Reynborg\",\"isPartOf\":{\"@id\":\"https:\/\/reynborg.com\/eu\/#website\"},\"datePublished\":\"2019-01-16T13:16:02+00:00\",\"dateModified\":\"2020-11-05T07:15:42+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/reynborg.com\/eu\/terms-and-conditions\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/reynborg.com\/eu\/terms-and-conditions\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/reynborg.com\/eu\/terms-and-conditions\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Reynborg\",\"item\":\"https:\/\/reynborg.com\/eu\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Standard Business Terms and customer information\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/reynborg.com\/eu\/#website\",\"url\":\"https:\/\/reynborg.com\/eu\/\",\"name\":\"Reynborg EU\",\"description\":\"Brilliant gems for those with character.\",\"publisher\":{\"@id\":\"https:\/\/reynborg.com\/eu\/#organization\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/reynborg.com\/eu\/#organization\",\"name\":\"Reynborg\",\"url\":\"https:\/\/reynborg.com\/eu\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/reynborg.com\/eu\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/cdn.reynborg.com\/8\/2019\/01\/reynborg_favicon.png\",\"contentUrl\":\"https:\/\/cdn.reynborg.com\/8\/2019\/01\/reynborg_favicon.png\",\"width\":512,\"height\":512,\"caption\":\"Reynborg\"},\"image\":{\"@id\":\"https:\/\/reynborg.com\/eu\/#\/schema\/logo\/image\/\"}}]}<\/script>","yoast_head_json":{"title":"Standard Business Terms and customer information - Reynborg","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/reynborg.com\/eu\/terms-and-conditions\/","og_locale":"en_US","og_type":"article","og_title":"Standard Business Terms and customer information","og_description":"Standard business terms and customer information I. STANDARD BUSINESS TERMS \u00a7 1 Basic provisions (1) The following business terms are applicable to all the contracts, which you conclude with us as a supplier (The Reinholz Company GmbH) via the https:\/\/reynborg.com website. Unless otherwise agreed upon, the inclusion, if necessary, of your own conditions is ruled [&hellip;]","og_url":"https:\/\/reynborg.com\/eu\/terms-and-conditions\/","og_site_name":"Reynborg","article_modified_time":"2020-11-05T07:15:42+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/reynborg.com\/eu\/terms-and-conditions\/","url":"https:\/\/reynborg.com\/eu\/terms-and-conditions\/","name":"Standard Business Terms and customer information - Reynborg","isPartOf":{"@id":"https:\/\/reynborg.com\/eu\/#website"},"datePublished":"2019-01-16T13:16:02+00:00","dateModified":"2020-11-05T07:15:42+00:00","breadcrumb":{"@id":"https:\/\/reynborg.com\/eu\/terms-and-conditions\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/reynborg.com\/eu\/terms-and-conditions\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/reynborg.com\/eu\/terms-and-conditions\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Reynborg","item":"https:\/\/reynborg.com\/eu\/"},{"@type":"ListItem","position":2,"name":"Standard Business Terms and customer information"}]},{"@type":"WebSite","@id":"https:\/\/reynborg.com\/eu\/#website","url":"https:\/\/reynborg.com\/eu\/","name":"Reynborg EU","description":"Brilliant gems for those with character.","publisher":{"@id":"https:\/\/reynborg.com\/eu\/#organization"},"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/reynborg.com\/eu\/#organization","name":"Reynborg","url":"https:\/\/reynborg.com\/eu\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/reynborg.com\/eu\/#\/schema\/logo\/image\/","url":"https:\/\/cdn.reynborg.com\/8\/2019\/01\/reynborg_favicon.png","contentUrl":"https:\/\/cdn.reynborg.com\/8\/2019\/01\/reynborg_favicon.png","width":512,"height":512,"caption":"Reynborg"},"image":{"@id":"https:\/\/reynborg.com\/eu\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/reynborg.com\/eu\/wp-json\/wp\/v2\/pages\/8","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reynborg.com\/eu\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/reynborg.com\/eu\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/reynborg.com\/eu\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/reynborg.com\/eu\/wp-json\/wp\/v2\/comments?post=8"}],"version-history":[{"count":13,"href":"https:\/\/reynborg.com\/eu\/wp-json\/wp\/v2\/pages\/8\/revisions"}],"predecessor-version":[{"id":26782,"href":"https:\/\/reynborg.com\/eu\/wp-json\/wp\/v2\/pages\/8\/revisions\/26782"}],"wp:attachment":[{"href":"https:\/\/reynborg.com\/eu\/wp-json\/wp\/v2\/media?parent=8"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}